FreshCrest Home Shield

Report a Claim Instantly

We’re here to help you get back on your feet quickly. FreshCrest makes the claims process simple and stress-free.

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How to File a Claim

  1. Contact Us
    Call or email our claims team as soon as possible after an incident.
  2. Gather Evidence
    Prepare any relevant documents and photos to support your claim.
  3. Assessment & Approval
    Our team will review your claim promptly and guide you through the next steps.
  4. Resolution
    Once approved, we’ll process your claim and keep you informed every step of the way.

Need Assistance?

Our claims team is available to help you with any questions or concerns. Reach us at:

  • Address: 23 Harcourt Street, London, W1H 4BQ, United Kingdom
  • Phone: +44 20 3984 5123
  • Email: [email protected]
  • Hours: Mon-Fri: 9:00-18:00, Sat: 10:00-14:00
Contact Support